1. Acceptance of Terms
By accessing or using GovernAPI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
GovernAPI provides API security, governance, and monitoring services including:
- Automated security scanning and vulnerability detection
- API traffic monitoring and threat intelligence
- Compliance reporting and governance tools
- Performance analytics and observability
3. Account Registration
- You must provide accurate, complete, and current information
- You are responsible for maintaining account security
- You must be 18 years or older to use the Service
- One account per organization unless otherwise agreed
- You must notify us immediately of any unauthorized access
4. Acceptable Use Policy
You agree NOT to:
- Use the Service for illegal purposes or to violate any laws
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Transmit malware, viruses, or malicious code
- Reverse engineer, decompile, or disassemble the Service
- Resell or redistribute the Service without authorization
- Exceed rate limits or abuse API quotas
- Use the Service to attack or scan third-party systems without permission
5. API Keys and Security
- API keys are confidential and must not be shared publicly
- You are responsible for all activity under your API keys
- Rotate API keys regularly (recommended every 90 days)
- Report compromised keys immediately
- We may revoke keys if suspicious activity is detected
6. Billing and Payment
Pricing
Pricing is based on your selected plan (Developer, Professional, or Enterprise). Current pricing is available at governapi.com/pricing.
Payment Terms
- Paid plans are billed monthly or annually in advance
- All fees are non-refundable except as required by law
- You authorize us to charge your payment method automatically
- Failed payments may result in service suspension
- Prices may change with 30 days notice
Overage Charges
Exceeding plan limits may result in additional charges or throttling. We will notify you before applying overage charges.
7. Free Trial
- Free trials are 14 days unless otherwise stated
- No credit card required for free tier
- Trial converts to paid plan unless cancelled
- One free trial per organization
8. Cancellation and Termination
By You
You may cancel at any time from your dashboard. Access continues until the end of your billing period. No refunds for partial months.
By Us
We may suspend or terminate your account for:
- Violation of these Terms
- Non-payment
- Illegal activity or security threats
- Extended inactivity (180+ days on free plan)
9. Service Level Agreement (SLA)
- Target Uptime: 99.9% (Professional and Enterprise plans)
- Scheduled Maintenance: Announced 48 hours in advance
- SLA Credits: Available for paid plans with uptime below 99.9%
- Support: Email support (24-48hr response), Priority support for Enterprise
10. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. Key points:
- We do not sell your data
- You retain ownership of your data
- We may use aggregated, anonymized data for service improvement
- Data is encrypted in transit and at rest
- You can export your data at any time
11. Intellectual Property
Our IP
The Service, including all software, algorithms, designs, and content, is owned by GovernAPI and protected by copyright, trademark, and other laws.
Your IP
You retain ownership of your APIs, code, and data. You grant us a limited license to process your data to provide the Service.
12. Warranties and Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- UNINTERRUPTED OR ERROR-FREE OPERATION
- COMPLETE SECURITY (no system is 100% secure)
- DETECTION OF ALL VULNERABILITIES
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our liability is limited to the amount you paid in the 12 months prior
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for data breaches resulting from your negligence
- We are not liable for third-party actions or services
14. Indemnification
You agree to indemnify and hold harmless GovernAPI from claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.
15. Compliance
- You are responsible for compliance with applicable laws (GDPR, CCPA, HIPAA, etc.)
- The Service helps with compliance but does not guarantee it
- You must obtain appropriate consent for data processing
16. Modifications to Terms
We may update these Terms at any time. Material changes will be notified via email 30 days in advance. Continued use after changes constitutes acceptance.
17. Governing Law and Disputes
These Terms are governed by the laws of Delaware, USA, excluding conflict of law provisions.
Disputes will be resolved through binding arbitration (JAMS rules) in Delaware. You waive the right to class action lawsuits.